I booked the wrong dates - what now?
Check the dates recorded in My Bookings as soon as you notice the mistake. Contact support with the booking reference, booked dates and intended dates if you need help.
Review Your Options
Confirmed bookings cannot be edited directly. Review the current cancellation quote and deadline, and check availability and price for the correct dates before deciding whether to cancel and rebook.
A replacement booking is separate and can have a different rate, payment schedule and cancellation policy. Search results do not reserve a room. A refund from the original booking may not arrive before the new payment is due.
Is There a Cooling-Off Period?
Do not assume that booking the wrong dates creates a free cancellation period. The terms of the selected rate apply, even if you spotted the mistake quickly. A request to support does not pause a deadline or approve an exception.
If You Request a Change
Explain the error clearly and keep the booking reference on the same email thread. Wait for an explicit outcome before relying on any amendment. If the hotel says a change is possible, ask support to clarify how it affects your PriceRoom reservation and payments.
Avoiding Another Mistake
Before confirming a new booking, check arrival and departure dates, number of nights, hotel location, rooms and guest details. Keep the final confirmation.