Can I Modify My Booking During My Stay?
Changes during your stay are handled by the hotel directly, with some limitations.
Quick Answer
Room changes: Ask hotel front desk
Extend stay: Book additional nights (separate booking)
Early checkout: Usually no refund for unused nights
Contact us: For significant changes or issues
What Hotel Can Change
Room Type/Number
Hotel can modify:
- Move you to different room
- Upgrade (if available)
- Change room number
- Fix issues
Ask at front desk
Extra Services
Hotel handles:
- Add breakfast
- Extra amenities
- Late checkout
- Room service
What Requires Our Help
Extend Stay
Process: Book extension separately
Can't: Modify original booking
May need: Change rooms
Shorten Stay
Contact us: Before checking out early
Usually: No refund for unused nights
Exceptions: You may request a review of exceptional circumstances; a refund or waiver is not guaranteed.
Billing Issues
Contact us if:
- Charged incorrectly
- Rate discrepancy
- Unexpected fees
FAQ
Q: Can I extend at hotel reception? A: They'll likely redirect you to rebook online or through us.
Q: Refund if I leave early? A: It depends on the booked terms and any approved exception. A documented emergency or hotel problem does not automatically confirm a refund.