How do I get an invoice for my reservation?
There is no self-service invoice download. To request a formal invoice, email support@priceroom.com with your booking reference and the billing details you need.
Information to Include
- Booking reference
- Company name and address, if applicable
- Tax or VAT number, if required by your organisation
- Any specific requirements for your expense claim
We reply as quickly as we can. Invoice details and tax treatment depend on the transaction; do not assume an itemised VAT invoice is available for every booking.
Confirmation and Voucher
Your booking confirmation and the voucher available in My Bookings are booking documents. A booking value or scheduled payment is not proof that the whole amount has already been paid. Check the payment status for the amounts actually collected.
Charges Paid to the Hotel
Ask the hotel for receipts for charges it collected, such as local taxes, parking or meals bought during your stay. PriceRoom cannot issue a receipt for money paid directly to the property.
Cancelled Bookings
Include the booking reference when requesting a record of payments, cancellation charges or refunds. A cancellation confirmation and a completed refund are different steps.